In our continuous strive for excellence we seek your valuable feedback and suggestions at every point in time. The questions below will take a couple of minutes of your time but improve the way we do business in future. Therefore, please take some minutes and share your opinion and critics, positive or negative observations or any recommendations on our business.
We thank you for your time and efforts.
GPIC ensures minimum quality requirements.
GPIC makes efforts to meet contractual requirements.
GPIC is focussed on meeting quality requirements.
GPIC anticipates rather than reacts to.
GPIC takes all effective and efficient initiatives that maximize business value.
We are not aware.
We are aware of quality certification.
We are aware of only ISO 9001-2000 certification.
We are aware that GPIC has both ISO9001-2000 and ISO 14001.
We are aware of not only ISO 9001-2000 and ISO 14001 certifications of GPIC but also of special environmental projects such as a Fish Farm , Bird Sanctuary and a Charity Garden.
GPIC can be relied upon to meet delivery windows.
GPIC can be relied upon as a supplier to meet delivery windows as well as product quality.
GPIC can be relied upon as a supplier to meet delivery windows, product quality, delivery and inspection requirements.
GPIC endeavors to meet all customer requirements.
GPIC endeavors to not only meet but exceed customer requirements and to maximize customer value.
It is dependent only on marketers to approach the customer.
There is nominal contact with customers before sale.
There is regular contact with customers but the company is not transparent in its working.
There is regular contact with customers but the company is transparent only in respect of commercial aspects.
There is regular contact with customers and the company is transparent both in respect of commercial and technical aspects.
Post sale customer interaction is limited to complaint Management.
There is a limited amount of post sales service, only as a formality.
Post sales service is an essential part of the sales Process.
Post sales interaction is used as an opportunity to track new requirements.
Sale is the beginning of a relationship extending beyond transaction.
Customers are given additional benefits besides the products.
A few customers are given special offers from time to time.
Loyal customers are offered special benefits.
The company tries to create additional points of interaction with customers.
The company tries to meet customers’ needs and expectations to the maximum possible limits.
You are kindly requested to complete the questionnaire and to return your comments to:
GPIC'S Marketing Department Fax: +973 17731047 Email: marketing@gpic.net
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